Frequently Asked Questions (FAQs)
Find quick answers to common queries about our virtual office solutions.
Service Related Questions
Is your address valid for GST registration?
Yes, our address is valid for GST and other business registrations.
Do I need to visit the office to collect my mail?
No, we can forward your mail to your chosen address or send digital copies if included in your plan.
Can I change my plan later?
Absolutely! You can upgrade or downgrade your plan anytime based on your requirements.
What are your working hours for mail collection or client visits?
Our standard hours are 10 am - 7 pm , but we offer extended support for premium plans.
Privacy and Security Questions
How secure is my mail and personal information?
We prioritize your privacy. All mail and data are handled confidentially and securely.
Will my name and business details be displayed at the office?
Yes, if you choose to display them, we can provide signage or directory listing services.
Pricing and Payment Question
Are there any hidden fees?
No hidden fees! Our pricing is transparent, and any additional costs will be communicated upfront.
Can I pay monthly or annually?
We offer only a 100% upfront payment option of the lease duration ( one year or three years) based of the plan chosen
What happens if I miss a payment?
We will notify you in advance. If the payment remains unpaid, the service may be temporarily paused.
Legal and Compliance Questions
Can I use the virtual address for registering my company?
Yes, our address is fully compliant for business registration in Mumbai, India
Do you provide address proof documents?
Yes, we provide all necessary documentation for registration and legal purposes.
What happens if my business receives legal notices?
Any legal mail or notices will be promptly forwarded to you.
Meeting Rooms and Facilities Questions
How do I book a meeting room?
You can book a meeting room through our online portal or by contacting our support team.
Are meeting rooms included in all plans?
No. you can book them separately as needed.
What facilities are available in the meeting rooms?
Our meeting rooms include Wi-Fi, presentation equipment, VC setup ( additional charges)
Additional Services Questions
Do you offer call handling or receptionist services?
Yes, we can provide call handling as an add-on service.
Can I use the address for multiple businesses?
Yes, but each business may require a separate plan.
Do you provide assistance with business compliance and registration?
Yes, we have experts who can guide you through the process.